Available for Work

Johan Peña CRO & UX Growth Specialist

I help organizations design digital products and services by putting the user at the center of their strategy. 🚀

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Selected Work

Projects that put users first

MindWise app interface showing the AI wellbeing chatbot
AI · Wellbeing App

MindWise

An app optimized by Artificial Intelligence through a chatbot that assists you and assigns tasks, in addition to making recommendations with the aim of achieving well-being and avoiding unwanted loneliness.

Epa! School of Open Participation app screens
Civic Tech · App

Epa! School of Open Participation

An app and digital platform that aims to teach and disseminate the dynamics of citizen participation.

Playful 404 error page illustrations for Urbanpet.do
Web · Illustration

404 errors for Urbanpet.do

The most popular website for urban and tech accessories for pets in DR, with a curious errors page in case you don't find what you're looking for.

MERCADO Magazine website redesign preview
Editorial · Web Redesign Coming soon

MERCADO Magazine web redesign

The leading business intelligence magazine in the Dominican Republic wanted a fresh new look to keep their audience informed with a new web design.

Wayfinding and orientation experience at Cruces University Hospital
Service Design · UX Coming soon

UX to facilitate hospital orientation

Cruces University Hospital had the challenge of improving the patient experience in navigating and locating accommodations within its significant health campus in the heart of Vizcaya.

Portrait of Johan Peña

About Me

Hi! I'm Johan Peña

I believe in the agility of connecting user needs with business objectives through iterative and transformative processes that generate a positive impact on their environment.

With a deep formation in graphic design and advertising for more than 6 years, I turned my professional experience through UX design, research and conversion optimization to contribute and add value to people's experiences. I love the color orange and adding a soundtrack to every important moment in life.

Available for Work

How I create impact

From insight to measurable growth

I combine user research, experimentation, and product thinking to turn ambiguity into experiences that work better for people—and perform better for the business.

01 Understand

Reduce uncertainty with evidence

I uncover real user needs, behavioral patterns, and friction points through research and data—so teams can prioritize the right problems before investing in solutions.

Clearer decisions · Lower product risk

03 Scale

Align user value with business goals

I connect customer needs, strategic objectives, and cross-functional teams into coherent product experiences that are useful, feasible, and ready to evolve.

Stronger alignment · Sustainable value

Experience

Where I've made an impact

  1. Popular Bank — Dominican Republic

    CRO Manager & UX Growth Specialist

    2025 – Present

  2. Popular Bank — Dominican Republic

    UX Designer

    2023 – 2025

  3. Cruces's University Hospital — Spain

    Design Thinker Internship

    2022

  4. Publicis Dominicana — Dominican Republic

    Senior Designer

    2019 – 2021

  5. Adventures Digital Agency — Dominican Republic

    Visual Digital Designer

    2018 – 2019

Available for Work

Let's collaborate and bring your vision to life!

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